Physiotherapy FAQs

For most private physiotherapy appointments, no referral is needed — you can book directly with us. A referral is required for DVA-funded care and for Chronic Condition Management (CDM) appointments, which need a GP referral and care plan.

Yes, if you are eligible. Nordic Physio bulk bills all Chronic Condition Management (CDM) appointments, so there is no out-of-pocket cost to you. You need a referral and care plan from your GP, and Medicare covers up to five subsidised allied health visits per calendar year.

CDM is Medicare-subsidised physiotherapy for people with a chronic condition. Your GP prepares a GP Chronic Condition Management Plan and writes a referral, and Medicare subsidises up to five allied health visits per calendar year. Nordic Physio bulk bills every CDM appointment, so there is nothing to pay on the day.

At Nordic Physio an initial consultation is $130 and a subsequent consultation is $120. CDM appointments referred by your GP are bulk billed at no cost. DVA and accepted WorkCover Queensland claims are billed directly to the insurer. Private health fund rebates can be claimed on the spot through HICAPS.

Yes. We visit patients at home where getting to the clinic is not practical — after surgery, where mobility is limited, or for NDIS, DVA, CTP and NIISQ clients. Call (07) 4962 1255 to discuss availability and the areas we cover.

We see both plan-managed and self-managed NDIS participants, supporting independence through movement-based physiotherapy. Nordic Physio is not a registered NDIS provider, so NDIA-managed plans are not eligible. See our NDIS Physiotherapy page for more detail.

Yes — we provide WorkCover Queensland rehabilitation for work-related injuries, helping get you safely back to work. Accepted claims are billed directly to the insurer.

Yes. We see people with a Compulsory Third Party (CTP) claim after a motor vehicle accident in Queensland, and National Injury Insurance Scheme Queensland (NIISQ) participants. Treatment is at the clinic or by home visit. Bring your claim number and insurer details, or call (07) 4962 1255 to check what is needed.

We treat DVA Gold and White Card holders with a valid referral, at no out-of-pocket cost to eligible veterans.

Dry needling uses fine single-use needles into muscle tissue, offered as one part of treatment alongside manual therapy and exercise where it is clinically appropriate. It is always your choice, explained and consented to beforehand, and never the whole treatment plan.

Shockwave therapy is used for stubborn injuries that have not responded to regular treatment, including Achilles tendon problems, tendon insertions, trigger points, joint inflammation and plantar fasciitis. Whether it suits your condition is decided at assessment.

Therapeutic ultrasound uses sound waves to produce gentle heat and vibration in soft tissue. We use it selectively, as one part of a plan built around exercise and hands-on treatment, where the assessment suggests it suits the problem.

Yes — we have on-site HICAPS, so eligible private health fund claims can be processed instantly at the time of your appointment. Nordic Physio is not a preferred provider for any fund.

We are open Monday to Friday, 7am to 5pm, at Shop 11, Palms Shopping Fair, 172 Goondoon Street, Gladstone Central. We are closed Saturday and Sunday, and open most public holidays — please call to confirm. You can book online anytime or call (07) 4962 1255.